Shipping & Returns

Everything I stock is designed, cut and made to order in Portsmouth, UK. This is a one women show - so when you place an order, I make it. For this reason products have a 14 working day production period, but they're so worth the wait.

UK General Shipping Info 🇬🇧

£4.95

Store Pieces: 21 working days production 

If you need a product for a specific date, please get in touch before ordering via my contact page or email megan@bymegancrosby.com and I'll try my very best to accommodate!

Royal Mail 1st Class - 1-2 Days

Please make sure someone is home to sign for your delivery. Delivery usually takes 1-2 working days. You'll receive an email when your order has been dispatched with a reference to track your order on the Royal Mail website.

International Orders 🌏

£12.95

Store Pieces: 21 working days production 

If you need a product for a specific date, please get in touch before ordering via my contact page or email megan@bymegancrosby.com and I'll try my very best to accommodate!

Royal Mail International Tracked & Signed - 14 days*

You should expect to wait up to 21 working days for your order to arrive internationally. You'll receive an email when your order has been dispatched with a reference to track your order on the Royal Mail website.

*There may be potential delays due to COVID-19

Returns

Returns are not accepted. All products are made totally to order, specific to you.

If your order doesn't fit, I offer totally free alteration services. Simply let me know, and have it sent back to you within 10 working days.

Bespoke orders

Production and delivery times will vary when ordering a bespoke piece from By Megan Crosby.

I'll get in touch to discuss production and delivery times to make sure you know when you'll have your bespoke piece. Order yours here!

Free alterations

If you need an alteration, just get in touch. Products must be returned in the exact condition you received them in. So keep those tags on honeys.

Just email me at megan@megancrosby.com.

Track your parcel: www.royalmail.com/track-your-item

Have your reference to hand from your dispatch confirmation to track your item.