Follow my size guide, or leave your measurements when you order to get your garment made to fit perfectly. If you still need to send me your measurements, you can fill them out here.
To order your By Megan Crosby pieces to a custom size, leave your measurements in the form on the product page. If you're ordering multiple items, you will only need to submit these once for each item type.
If you forget, or are not sure, you'll receive a link to submit them in your order confirmation email or you can head to the custom size form here. Please avoid DM-ing me on Instagram with this information, as I am likely to miss your message there.
Head to the gorgeous How to Measure Yourself page.
Yes! Just select Custom Size on listings, and leave your measurements in the form. You can send your measurements after payment, via the link in your order confirmation email, or add them on the Custom Size page. Don't forget your order number! I can make up to any size.
Unfortunately I am unable to accept returns. All items are made totally to order for you. If you don't order an item, it doesn't get made. Therefore I am unable to accept returns. However, if an item doesn't fit, I am always more than happy to offer free alterations - read more on my Shipping & Returns page.
Orders take 21 working days to be made then for UK orders, an additional 2 working days to be delivered. International orders can take up to 21 working days to be delivered, dependent on your country. Feel free to email if you have any questions regarding your country's delivery time.
As everything is made to order, next day delivery is not an option for products on the website.
However, I regularly do sample sales on Instagram and will soon be offering one off, pre-made items, so if ordered before 11am, those items are eligible for next day delivery (Instagram only).
If you email me with a request for an item for a certain date, I can do my best to make sure that I can deliver on time for you. Please always message me if it's within the 14 day wait period, so I can confirm if it's possible.
Yes! I regularly make bespoke outfits for my customers. Head to the Bespoke Order page and submit your item description.
All By Megan Crosby pieces are totally made to order by me in the UK. My studio is in my home in Portsmouth. The only item I don't make myself are my Luna t-shirts. Read more about this here.
All fabrics for the Equinox collection have been sourced in the UK. The collection is made up of a mixture of fabrics that have been digitally printed using my designs, remnant fabrics, deadstock and organic cottons.
The digitally printed fabrics have been printed to order (so very small quantities) and printed using eco friendly inks & dyes, meaning no water waste. The designs have been printed on to Organic Cotton Poplin & Jersey.
Organic fabric and organic textiles are grown and harvested in controlled areas with no chemicals, herbicides or pesticides used to enhance their growth. To help them grow, natural fertilisers are used, and the soil and water are carefully monitored throughout the growing process.
There are several organic trade associations worldwide who monitor and clarify whether the fibre can be certified as “organic.” Generally, a fabric can be called organic providing 95% of the material contains the organic fibre.
Organic textiles, such as organic cotton fabric, are growing ever more popular, thanks to their eco-friendly properties and their sustainability.
All pieces are designed and made to very high standards meaning they should last a long time. In order to help them do this, make sure to wash on a gentle cycle at 30 degrees. Do not tumble dry - whilst damp, re-shape. Iron on medium, depending on fabrication.